United Helps Customers Power Up Before Pushing Off with 500 New Electronics Charging Stations
March 27, 2014
CHICAGO, March 27, 2014 /PRNewswire/ -- United Airlines is making it easier for customers to power up their phones, tablets, laptops and gaming devices while traveling. This month the airline began installing nearly 500 electronics charging stations in customer seating areas at many of the airports United serves.
First on United's list is Chicago O'Hare International Airport, which will be outfitted with more than 110 of the new charging stations in Concourses B and C by the end of March. The airline will begin installing the charging stations at its Houston, Los Angeles, Newark and Washington Dulles hubs in the coming weeks as well, along with New York LaGuardia and Louis Armstrong International Airport in New Orleans.
"Our customers have told us they depend on their electronic devices to stay productive and connected at 35,000 feet, and that requires a full battery," said Jimmy Samartzis, United's vice president of customer experience. "From installing charging stations to expanding access to in-seat power and Wi-Fi, United is working to deliver a more flyer-friendly travel experience for our customers."
Each of United's new charging stations offers access to six, 110-volt power outlets and two USB ports, enabling customers to charge a range of electronic devices simultaneously. The new stations also feature a sleek design with a large "power outlet" icon and prominent United branding, helping customers quickly locate the units in gate areas.
United Airlines and United Express operate an average of more than 5,300 flights a day to more than 360 airports across six continents. In 2013, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 139 million customers. United is delivering a more flyer-friendly experience, offering more premium-cabin flat-bed seats and extra-legroom, economy-class seating than any airline in North America. In 2013, United became the first U.S. global carrier to offer satellite-based Wi-Fi, including on long-haul overseas routes. The airline also features DIRECTV® on more than 200 aircraft, with more live television access than any airline in the world. United operates nearly 700 mainline aircraft and, in 2014, will take delivery of 35 new Boeing aircraft and welcome the E175 aircraft to United Express. Business Traveler magazine awarded United Best Airline for North American Travel for 2013, and readers of Global Traveler magazine have voted United's MileagePlus program the Best Frequent-Flyer program for 10 consecutive years. Air Transport World named United the Eco-Aviation Airline of the Year Gold Winner in 2013. United is a founding member of Star Alliance, which provides service to 195 countries via 28 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
SOURCE United Airlines