United Rewards Employees with Cash Bonus for July Performance
Employees earn $125 bonus payout for top-tier performance and exceeding customer satisfaction goals in July
August 12, 2014
CHICAGO, Aug. 12, 2014 /PRNewswire/ -- United Airlines today announced that it is rewarding all eligible employees with a cash bonus for exceeding the airline's on-time arrival and departure performance goals for the month of July. United's goal for on-time performance is to be first or second among the largest four U.S. carriers. The on-time arrival rate is based on flights arriving within 14 minutes of the scheduled arrival time. Eligible employees also earned an additional cash bonus for exceeding United's customer satisfaction goal for July, resulting in a total payout of $125 per eligible employee for the month.
Despite challenges across the system and runway construction at San Francisco – one of the airline's largest hubs – United ended July with its best July on-time performance in four years. The performance was an improvement over the same month last year as well as June of this year. United's mainline and United Express D :00 were also better than target and better than last year's performance.
"While we still have room for improvement, we're seeing a lot of momentum as we work to create a more reliable and efficient airline," said Greg Hart, United's executive vice president and chief operations officer. "These bonuses are further proof that the actions we are taking are paying off."
Five of United's seven hubs had the best July A :14 performance since 2010, with the airline's Los Angeles hub leading the pack. United also placed first or second of the four largest U.S. carriers in A :14 for 13 of the last 18 days of the month.
United Airlines and United Express operate an average of more than 5,200 flights a day to 369 airports across six continents. In 2013, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 139 million customers. United operates nearly 700 mainline aircraft and, in 2014, will take delivery of 35 new Boeing aircraft, including the B787-9 as the North American launch customer, and will welcome 27 new E175 aircraft to United Express. The airline is a founding member of Star Alliance, which provides service to 195 countries via 27 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.
SOURCE United Airlines
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