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United Airlines Provides Update on Severe Winter Weather

Intensifying storm, heavy snow accumulation increases operational delays and cancellations at Washington Dulles, Newark Liberty Airport and surrounding airports

January 23, 2016

CHICAGO, Jan. 23, 2016 /PRNewswire/ -- United Airlines is providing an update for customers disrupted by the winter storm currently impacting the East Coast. Due to severe weather and heavy snow accumulation at our hubs at Dulles International Airport near Washington, Newark Liberty International Airport in Newark, N.J. and at other airports throughout the region, the company is planning for extended operational delays and cancellations. 

United will not operate Saturday and Sunday service at Dulles and other Washington metro area airports and expects to gradually resume service on Monday. The airline plans to start very limited operations on Sunday afternoon at its Newark Liberty Airport hub and other New York City metro area airports. 

Customers with mid-Atlantic and Northeast travel should expect delays and cancellations. For a complete list of affected airports, visit www.united.com/travelwaivers.

Helping Customers Change Travel Plans

United wants to provide as much advance notice and information as possible so customers can adjust their travel plans. Customers ticketed to, from or through airports disrupted by the winter storm may reschedule their itineraries with a one-time date or time change, and the airline will waive the change fees. To find more information on the waiver, customers can visit www.united.com/travelwaivers. Customers can check the status of their flight and make quick travel changes on the United app, or by visiting united.com. We encourage customers to regularly monitor the status of their flight, as we will continue to make adjustments throughout the duration of the storm.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 342 airports across six continents. In 2015, United and United Express operated nearly two million flights carrying 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 20 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. Approximately 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

United Airlines logo.

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SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872-825-8640, [email protected]