Diversity & Inclusion Fact Sheet

Diversity & Inclusion

United believes that the rich diversity of ideas, experiences and cultures that make up its workforce of more than 84,000 employees allows the airline to deliver great service and products to its customers around the globe.

Our philosophy

United is committed to creating a workplace where all employees feel included and empowered to make a measurable difference in its success. United offers policies, programs, benefits and recognition designed to reward and support the success of its diverse workforce. The airline is committed to reflecting each of the communities it serves. United is also committed to ensuring that it has diversity among its suppliers.

Awards and recognitions

  • Earned a 100% rating on the Human Rights Campaign’s Corporate Equality Index and named a "Best Place to Work" for five consecutive years
  • Recieved the Business Leadership Award from Equality Illinois
  • Illinois Committee for Employer Support of the Guard and Reserve (ESGR) Pro Patricia Award
  • "40 under 40" honoree - Sarah Rae Murphy, VP financial planning and analysis Crain's Chicago Business

Diversity & Inclusion engagement events

United offers programs and events with specific cultural influences to honor the history and traditions of the airline’s diverse employees. They include:

  • Martin Luther King Parades – Atlanta, Houston, Denver and San Francisco (January)
  • African American History Month (February)
  • Women’s History Month (March)
  • Asian American and Pacific Islander Heritage Month (May)
  • Lesbian, Gay, Bisexual, Transgender (LGBT) Pride Month (June)
  • LGBT Pride Festivals – Chicago, Denver, Houston, New York City and San Francisco (June)
  • Puerto Rican People’s Parade – Chicago (June)
  • Hispanic Heritage Month (September 15 – October 15)
  • Disability Employment Awareness Month (October)
  • Diversity Awareness Month (October)
  • Native American Heritage Month (November)

Executive Diversity Council

United’s Executive Diversity Council is comprised of officers and senior leaders from across the company who are committed to acting as champions of diversity and inclusion for the airline’s employees. The Council supports efforts to recruit a diverse workforce and promote an inclusive work environment at United.

Business resource groups

To help advance United’s goals for diversity and inclusion, the airline also supports several employee-run business resource groups. Each group — LGBT, Multicultural, Veterans Women, and Millenials — helps increase awareness and understanding of cultural issues and opportunities for employees, while nurturing United’s diverse talent, enriching the airline’s organizational culture and contributing to company performance.

Supplier diversity

When you have operations and employees across the globe, the notion of supplier diversity reflects an entirely new meaning. United recognizes the profound impact a positively managed supplier diversity initiative can have on the customers and communities the airline serves, and continually seeks out opportunities to build partnerships with diverse suppliers. United has a longstanding legacy of supplier diversity leadership and visibility in the community. The airline is a proud member of:

  • Chicago United
  • National Gay and Lesbian Chamber of Commerce
  • The National Minority Supplier Development Council and their affiliate councils
  • The Women’s Business Enterprise National Council and their regional partners

United has also received the following awards and recognition for its supplier-diversity efforts:

  • Named "One of the Most Admired Corporations for Supplier Diversity" and a “Who's Who in Supplier Diversity Development” by Minority Business News magazine
  • Named one of Women Enterprises USA magazine's 100 corporations fo the year foir Supplier Diversity
  • Named one of “America’s Top Corporations for Women Owned Business Enterprises” for five consecutive years by the Women’s Business Enterprise National Council

Community and business partnerships

United's partnerships with organizations provide opportunities for strategic collaborations, educational programming and joint marketing. In 2015 we supported a great number of different organizations. Some of our partnerships include:

  • Asian Art Museum – San Francisco
  • Avance
  • Bering Omega Community Services – Houston
  • Broadway Cares/Equity Fights
  • AIDS – New York City
  • California African American Museum
  • Chicago Urban League
  • DuSable Museum of African
  • American History – Chicago
  • Ebony Magazine
  • Ensemble Theater
  • Fisher House Foundation
  • Frameline Film Festival – San Francisco
  • Gay & Lesbian Victory Fund
  • Girls in the Game – Chicago
  • Harlem Fine Arts Show
  • Holocaust Museum Houston
  • Illinois Holocaust Museum and Education Center
  • International Gay and Lesbian Travel Association
  • JobTrain
  • Latin America Education Foundation
  • Museum of the African Diaspora
  • NAACP – Houston
  • National Disabled Veterans Winter
  • Sports Clinic
  • National Gay and Lesbian Chamber of Commerce
  • Official Airline of Equality Illinois
  • Open Doors Organization
  • Rehabilitation Institute of Chicago
  • Ride 2 Recovery
  • San Francisco Gay Men’s Chorus
  • Swords to Plowshares
  • Teen Living Programs – Chicago
  • Texas Southern University Aviation Program
  • The Rose
  • Thurgood Marshall College Fund
  • UNCF – Houston
  • USO
  • Veterans Advantage
  • Wounded Warrior Project
  • YWCA – Chicago